Cookie Policy

Version 1.0 – Effective 21 August 2026

ABOUT THIS COOKIE POLICY

This Cookie Policy explains how Core Flow London Limited (“Coreflow London”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website.

This policy should be read alongside our Privacy Notice, which explains how we collect, use, store and protect personal data.

Core Flow London Limited is a company registered in England and Wales.

Company Number: 17395748

Registered Office: 86–90 Paul Street, London, EC2A 4NE

Email: info@coreflow.london

WHAT ARE COOKIES?

Cookies are small text files that are placed on your device when you visit a website.

Cookies can be used to enable essential website functions, remember preferences, understand how visitors interact with a website and, where applicable and permitted, support analytics or marketing activities.

Some cookies remain only for the duration of your browsing session, while others may remain on your device for a specified period or until deleted.

TYPES OF COOKIES WE MAY USE

3.1 Strictly Necessary Cookies

These cookies are required for the website to operate correctly and may support functions such as website security, navigation, forms, cookie preferences and other essential functionality.

Because these cookies are necessary for the operation of the website, they do not normally require your consent.

3.2 Analytics and Performance Cookies

Where enabled, analytics and performance cookies help us understand how visitors use our website, such as which pages are visited, how visitors navigate through the website and how the website performs.

We use this information to monitor and improve our website, services and user experience.

Where consent is required by law, these cookies will only be placed or accessed after you have provided consent.

3.3 Functionality Cookies

Functionality cookies may allow the website to remember choices or preferences you make and provide enhanced website features.

Where required by law, these cookies will only be used with your consent.

3.4 Marketing and Advertising Cookies

Where we use advertising or marketing technologies, cookies may be used to understand the effectiveness of advertising, measure campaigns or provide advertising that may be more relevant to users.

Where consent is required, marketing or advertising cookies will not be placed or accessed unless you have provided consent.

We will not treat your continued use of the website as consent where affirmative consent is required by law.

THIRD-PARTY COOKIES

Some features or services available through our website may be provided by third parties.

These third parties may place or access cookies on your device where their services are used. Depending on the features enabled on our website, these may include providers of website hosting, analytics, embedded content, maps, payment services, booking functionality or other website services.

Third-party providers are responsible for their own cookies and data-processing practices. Further information may be available within their respective privacy and cookie notices.

YOUR COOKIE CHOICES

When you first visit our website, you may be presented with a cookie banner or consent-management tool where non-essential cookies are in use.

Where applicable, you can:

  • Accept non-essential cookies;
  • Reject non-essential cookies; or
  • Manage your cookie preferences.

You may withdraw or change your consent at any time through the cookie settings available on our website, where provided.

Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

Strictly necessary cookies may remain active because they are required for the website to function.

BROWSER SETTINGS

Most web browsers allow you to view, manage, block or delete cookies through their settings.

You can configure your browser to refuse some or all cookies. However, disabling strictly necessary cookies may cause certain parts of our website to function incorrectly or become unavailable.

Browser controls are separate from any consent controls provided directly through our website.

PERSONAL DATA AND COOKIES

Information collected through cookies may constitute personal data where it identifies or can reasonably be linked to an individual.

Where personal data is processed through cookies or similar technologies, we process that information in accordance with applicable data-protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Further information about how we process personal data, the lawful bases we rely upon, how long information may be retained, who it may be shared with and your data-protection rights is provided in our Privacy Notice.

HOW LONG COOKIES ARE STORED

The length of time a cookie remains on your device depends on the type and purpose of the cookie.

Session cookies normally expire when you close your browser.

Persistent cookies may remain on your device for a defined period or until you delete them.

Where we use third-party services, the retention period applicable to their cookies may be determined by the relevant third-party provider.

We aim to ensure that cookies are retained only for as long as reasonably necessary for their intended purpose.

CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use, our business practices or applicable legal and regulatory requirements.

The latest version will be published on our website and the effective date shown at the top of this policy will be updated where appropriate.

CONTACT US

If you have any questions about this Cookie Policy, our use of cookies or how we process personal data, please contact:

Core Flow London Limited

86–90 Paul Street

London

EC2A 4NE

Email: info@coreflow.london

For further information about how Core Flow London Limited handles personal data and your rights under data-protection law, please refer to our Privacy Notice.

EXPERT SUPPORT WHEN YOU NEED IT

Out of hours appointments available for your convenience.

Plumbing Repairs
HIU Diagnostics & Repairs
HIU Servicing & Replacements
Ventilation Servicing (MVHR/MEV)
Internal Drain Unblocking
Expert Advice & Solutions
0203 051 6485

Out of hours appointments available, subject to availability.